Shipping & Returns
Current processing time of orders are between 8 - 10 business days (Monday - Friday). Orders will be partially fulfilled if there is a delay in the production of a product. The backordered product will be shipped as soon as it is available.
Due to COVID19 we will actively update you regarding your order. It is our goal to have all orders shipped within one business week of ordering. We exclusively use UPS (except orders that qualify for First Class Postage) in order to have the most accurate tracking information for your orders.
If your shipment is delayed, please do not hesitate to contact us.
ORDER PICK UP
All pick-up orders adhere to the same processing time as shipped orders. You will receive an email notification that your order is ready for pick-up. Once you have received your notification you may pick up your from 6 Nicholas Street, Staten Island, NY during posted business hours.
Current business hours: Tues - Thurs noon - 5pm, Fri noon - 6pm, Sat noon - 4pm
RETURNS & EXCHANGES
Unfortunately we do not accept returns or exchanges at this time. We do not believe in reselling any items that have left our facility.
Please recycle or pay the item forward.
If there are any questions prior to purchasing a product, please reach out to us directly.